Dental Technology Consulting
Partner with a dental technology consulting company you can trust
Dental Technology Consulting, Managed IT & Cybersecurity
Purpose-Built MSP & MSSP Services for Dental Practices
Modern dental practices rely on technology that must be fast, secure, compliant, and always available. From imaging systems and practice management software to cybersecurity and regulatory requirements, dental IT demands a specialized approach.
GRH Consulting delivers fully managed IT and cybersecurity services designed specifically for dental practices and multi-location dental groups. We combine proactive managed IT (MSP), advanced security operations (MSSP), and strategic consulting to keep your practice running — and protected — 24×7×365.
Whether you are evaluating your current IT provider, preparing for a cyber-insurance renewal, or planning a technology refresh, GRH Consulting can help.
Schedule a consultation to discuss your dental practice’s IT, cybersecurity, and compliance needs.
Managed IT Services for Dental Offices (MSP)
GRH Consulting provides proactive, fully managed IT services, not break-fix support. We focus on preventing downtime, improving performance, and supporting your staff so technology never interferes with patient care.
Our Dental MSP services include:
24×7 System Monitoring & Alerting
Continuous monitoring of servers, workstations, backups, and critical systems to identify and resolve issues before they impact operations.
Unlimited Help Desk & Remote Support
Responsive support for doctors, hygienists, assistants, and front-office staff — without surprise hourly charges.
On-Site Support When Needed
Hands-on assistance for hardware installs, network issues, imaging systems, and office expansions.
Patch Management & Preventive Maintenance
Operating system updates, application patching, and performance optimization to reduce security and reliability risks.
Dental Software, Imaging & Clinical System Expertise
Dental practices use specialized clinical platforms that require precise configuration, performance tuning, and security controls. Generic IT providers often lack this experience — we don’t.
GRH Consulting supports and integrates commonly used dental systems, including:
- Digital imaging and radiography platforms such as Dolphin Imaging, Dexis, and Sidexis
- Imaging and sensor environments including Carestream Dental
- Practice management systems such as Dentrix, Eaglesoft, and Open Dental
- Imaging servers, clinical workstations, and secure data storage
- Remote access solutions for providers and administrators
We design infrastructure that supports speed, reliability, and compliance without disrupting clinical workflows.
Advanced Cybersecurity Services for Dental Practices (MSSP)
Dental practices are frequent targets for ransomware, phishing, and data breaches. GRH Consulting delivers managed cybersecurity services (MSSP) to protect patient data and reduce operational and financial risk.
24×7×365 Security Operations Center (SOC)
Your practice is monitored around the clock through a 24×7×365 Security Operations Center (SOC).
SOC services include:
- Continuous security event monitoring
- Human-led threat investigation and escalation
- Real-time alerting and response coordination
- Incident containment and remediation guidance
Security doesn’t stop at 5 PM — neither do we.
SIEM Logging & Security Monitoring
We deploy and manage Security Information & Event Management (SIEM) to provide centralized visibility across your environment, including:
- Workstations and servers
- Network and firewall activity
- Authentication and access events
- Cloud services and backup systems
SIEM strengthens detection, supports forensic investigations, and aligns with modern cyber-insurance and compliance expectations.
Endpoint Detection & Response (XDR)
GRH Consulting uses advanced XDR (Extended Detection & Response) to protect clinical and administrative systems from modern threats such as:
- Ransomware and malware
- Credential theft and lateral movement
- Zero-day and fileless attacks
XDR integrates endpoint, identity, and network telemetry and feeds directly into our SOC and SIEM for rapid response.
HIPAA Compliance & Risk Management
Technology and compliance are inseparable in healthcare environments.
We help dental practices reduce risk and align with HIPAA requirements through:
- HIPAA Security Risk Assessments
- Secure system configuration and access controls
- Policy and documentation guidance
- Vendor and third-party risk considerations
- Incident response and breach preparedness planning
Our approach is practical, defensible, and audit-ready — not checkbox compliance.
Backup, Disaster Recovery & Business Continuity
Patient data availability is mission critical. GRH Consulting designs secure, encrypted backup and disaster recovery solutions specifically for dental environments.
- Automated, monitored backups
- Off-site and cloud-based redundancy
- Rapid recovery options for imaging servers and practice systems
- Protection against ransomware and accidental deletion
Hardware as a Service (HaaS) for Dental Practices
Outdated hardware is one of the biggest contributors to downtime, security issues, and poor staff experience.
GRH Consulting offers Hardware as a Service (HaaS) to keep your practice on modern, mission-ready equipment — without large upfront capital expenses.
HaaS includes:
- Clinical and administrative workstations
- Servers, firewalls, and secure network equipment
- Lifecycle management and refresh planning
- Replacement of aging or failing hardware
- Fully supported, monitored, and secured devices
Your practice benefits from predictable monthly costs, reduced downtime, and always-current technology.
Strategic IT Consulting & vCIO / vCSO Services
As your practice grows, your technology and security strategy must evolve.
We provide ongoing strategic guidance, including:
- Technology roadmaps and budgeting
- Office expansions and new location builds
- Hardware lifecycle planning
- Cybersecurity and compliance strategy (vCSO)
- Vendor selection and contract review
Why Dental Practices Choose GRH Consulting
- Specialized focus on dental and healthcare environments
- True MSP + MSSP service model
- 24×7×365 SOC, SIEM, and XDR protection
- Deep understanding of dental imaging and clinical systems
- Security-first, compliance-aware design
- Clear communication with doctors and office managers
Cyber-Insurance Readiness & Underwriting Alignment
Cyber-insurance carriers now require dental practices to demonstrate specific security controls, continuous monitoring, and documented incident response capabilities. GRH Consulting designs and manages dental IT environments to align with common cyber-insurance underwriting requirements.
Our managed IT and cybersecurity services help support insurance eligibility and renewal by addressing key insurer expectations, including:
24×7×365 Security Monitoring
Continuous monitoring through a staffed Security Operations Center (SOC), including alert triage and escalation.
Centralized Security Logging (SIEM)
Aggregation and retention of security logs across endpoints, servers, network devices, and cloud services for detection, investigation, and forensic support.
Advanced Endpoint Protection (XDR)
Managed endpoint detection and response to identify ransomware, credential abuse, lateral movement, and zero-day threats.
Secure Backup & Recovery Controls
Encrypted, monitored backups with protection against ransomware and rapid recovery capabilities for critical systems.
Access Controls & Least Privilege
Secure authentication practices, role-based access, and administrative control alignment with insurer guidelines.
Incident Response Preparedness
Defined escalation paths, response coordination, and post-incident documentation support in the event of a security incident.
While no IT provider can guarantee insurance coverage or premium outcomes, our approach helps dental practices demonstrate mature security controls, reduce underwriting friction, and improve defensibility during claims or audits.
Cyber-Insurance Questionnaires We Commonly Support
Dental practices working with GRH Consulting are better prepared to answer common insurer questions such as:
We provide ongoing strategic guidance, including:
- Do you have 24/7 security monitoring?
- Are security logs centrally collected and reviewed?
- Is endpoint detection and response deployed and managed?
- Are backups encrypted, monitored, and isolated from ransomware?
- Do you have an incident response plan and escalation process?
- Are systems and devices
actively patched and maintained?
Our team regularly assists practices during insurance renewals, coverage changes, and security reviews.
Important Disclosure
Cyber-insurance requirements vary by carrier and policy. GRH Consulting
does not act as an insurance broker and cannot guarantee coverage approval or claim outcomes. Our role is to
implement and manage security controls commonly required by insurers and to support documentation and technical validation when needed.
